EFFECTIVE JULY 29, 2026
Privacy Policy
Vantage Decks LLC ("Vantage Decks," "we," "us") operates vantagedecks.com and provides deck design, construction, and maintenance services in Central Ohio. This policy explains what information we collect, why, and how you can reach us about it.
Information we collect
- Contact information you give us: name, phone number, email address, and property address, when you request an estimate, book a visit, or otherwise reach out.
- Text and email messages you send and receive from us, including consent records for SMS (see our text and email consent page).
- Photos of your property and project. Photos remain your property; we only use them in marketing with your opt-in, recorded in the signed proposal.
- Payment information, handled directly by our payment processor once online payments are available. We do not store full card numbers ourselves.
- Site usage data through self-hosted, cookieless analytics. We do not use third-party advertising trackers.
How we use it
- To provide estimates, schedule work, and communicate about your project.
- To send job updates, review requests, and, for Keep plan members, seasonal service reminders.
- To meet permit, inspection, and insurance-claim documentation requirements tied to your job.
- To improve our services and this site.
We do not sell your information.
Who we share it with
- Service providers who help us operate: SMS and voice (Telnyx), transactional email (Resend), file storage (Cloudflare R2), e-signature (DocuSeal).
- Government authorities, where required for permits, inspections, or legal process.
We do not share your information with third parties for their own marketing purposes.
Your choices
Reply STOP to any text to opt out of future texts. Contact us at [email protected] or 614 818 5788 to ask what information we have about you, correct it, or request deletion, except where we need to keep records for permit or warranty purposes.
Children's privacy
Our services are directed at adults. We do not knowingly collect information from children.
Vantage Decks LLC, 296 W Coshocton St, Johnstown, OH 43031. 614 818 5788, [email protected].